Privacy
This page summarises how we handle personal information. For funded or commissioned programmes, we can provide project specific privacy information including roles, retention, and reporting requirements.
What we collect
- Contact details needed to respond to enquiries and provide services.
- Information shared during delivery that supports care and safe practice.
- Basic delivery information such as attendance and session dates where relevant.
How we use information
- To respond to enquiries and provide services and programme delivery.
- To maintain quality and continuity of care, including supervision where appropriate.
- To meet safeguarding duties and manage risk when required.
Sharing and access
We limit access to those who need information for delivery and governance. We do not share personal information for marketing. We share information only when there is a lawful basis or safeguarding duty, and we record the rationale.
Security and retention
We take reasonable steps to store information securely and to retain it only for as long as there is a legitimate need. Access is limited and reviewed.