Governance
Governance supports safe delivery, learning, and accountability. Our standards focus on safeguarding, supervision, data protection, and a clear route for concerns.
Quality and oversight
- Defined scope for each programme including aims, eligibility, and delivery method.
- Clear roles and responsibilities for delivery staff and associates.
- Regular review of delivery metrics including attendance, completion, and feedback.
- Documented actions where improvements are identified.
Supervision and practice
- Appropriate supervision and reflective practice to maintain safe delivery.
- Ongoing professional development aligned to service needs and risk profile.
- Clear boundaries and professional conduct standards for all work.
Safeguarding
- Defined safeguarding responsibilities and escalation routes.
- Recording of concerns and actions taken in a timely manner.
- Information sharing where required by safeguarding duties and lawful basis.
Information governance
- Data minimisation and secure handling of personal information.
- Access limited to those who need information for delivery and governance.
- Retention and deletion aligned to legitimate need and policy.